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How to Customize Multiple-Choice Questions

Learn how to add and customize multiple-choice questions in Yay! Forms: edit choices, require an answer, allow multiple selections, randomize the order, and offer an "Other" option.

Multiple choice is the most versatile question type in Yay! Forms: respondents pick an answer from a list of choices you define. Because every answer comes from a fixed list, the results are easy to compare, chart, and act on, unlike free-text answers, which need manual review.

In this article you’ll learn how to add a multiple choice question, edit its text and choices, and fine-tune its settings: required answers, multiple selections (with a selection limit), randomized order, and an “Other” option for answers you didn’t predict.

When to use a multiple choice question

Use multiple choice whenever the possible answers are known in advance, for example:

  • Audience research: “How did you hear about us?”
  • Preferences: “Which plan are you interested in?”
  • Quizzes: one correct answer among distractors
  • Segmentation: route respondents with conditional logic based on what they pick

If you only need a simple binary answer, a Yes/No question is faster to answer. If the choices are images, use a Picture choice question instead.

Add a multiple choice question

Click + Add question in the left sidebar. A menu opens with all question types grouped by category. Pick Multiple choice under Choices.

The question type menu with Multiple choice highlighted

The new question appears in the Questions list on the left, and the center canvas shows a live preview of how it will look to respondents.

Write the question and description

Click “Your question here.” in the canvas and type your question.

The question text field highlighted in the canvas

If the question needs extra context (instructions, an example, a clarification), click the description field right below it. The description is optional and appears in smaller text under the question.

The optional description field highlighted in the canvas

Edit the answer choices

Click any choice and type to replace its text. Every choice automatically gets a letter (A, B, C…) that respondents can press on their keyboard to answer faster.

The answer choices highlighted in the canvas

To add more choices, click Add choice below the list.

The Add choice button highlighted in the canvas

Question settings

With the question selected, the Settings section in the right panel controls how the question behaves.

The Settings section of the question panel highlighted

Required

Turn on Required to prevent respondents from skipping the question. An asterisk appears at the end of the question line, and the form won’t advance until an answer is selected.

The Required toggle on, with the asterisk visible next to the question

Multiple selection

By default, respondents pick exactly one choice. Turn on Multiple selection to let them pick several. The form shows a “Choose as many as you like” hint, and respondents confirm their answer with a button instead of advancing automatically.

When you enable it, a Selection limit field appears below the toggle. Leave it on “No limit”, or set a maximum for questions like “Pick your top 3”.

The Multiple selection toggle on, with the Selection limit field below it

Randomized

Turn on Randomized to show the choices in a different order for each respondent. This helps reduce order bias in surveys and makes quiz answers harder to share.

The Randomized toggle highlighted in the question settings

Other

Turn on Other to append an “Other” choice at the end of the list. When a respondent selects it, it turns into a text field where they can type their own answer, so nobody gets stuck when your list doesn’t cover their case.

The Other toggle on, with the Other choice visible in the canvas

What your respondents see

On the published form, each choice appears with its letter badge. Respondents can click a choice or press its letter on the keyboard. With a single selection, the form advances to the next question automatically; with Multiple selection on, they confirm their picks with a button.

The respondent view of a multiple choice question with an Other option

Change the question type later

You can convert an existing question at any time: select it and pick a new type from the Type dropdown at the top of the right panel.

The Type dropdown open in the question panel

Conclusion

You’ve learned how to add a multiple choice question, edit its text and choices, and configure its behavior with the Required, Multiple selection, Randomized, and Other settings.

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